The past couple weeks have been insane – arriving to work around 7:30, juggling too many tasks to count, skipping out on lunch so I could leave the office at a decent hour, etc. But, it’s nothing to complain about because I love my job. Or, what is really important is that I love my coworkers and bosses.
Our task is to sit in what we call the “War Room”, check that all the advertisements are functioning, and clicking through to the respective sites. Because we are working as client service representatives, we have to make sure that all of our clients are satisfied, but this probably means that users are annoyed out of their mind.
I always knew that advertisements were important to a company but I didn’t realize how crucial it is to have people on the other end of the spectrum monitoring the delivery of them. After 10+ hours of watching basketball and working with clients, I doubt I will ever buy a Subway sandwich (although for other reasons too) or go to Outback or Applebee’s. I was’t , or am not that impressed with Old Spice. I did happen to like the Wheat Thins ads and Allstate’s Mayhem is usually pretty creative.
I happen to love sports – playing sports, watching sports, whatever it may be, I’m game. (no pun intended) I guess it’s due to my competitive nature and the fact that I grew up in a household that had ESPN or some tournament – golf, basketball, football, always on. Wherever the habit began, it has helped me at work since we are required to watch March Madness.
Oh, and another perk of being in sales? Client outings. Last Monday I had the opportunity to attend a client event at Nike Town where we customized our own Nike shoes. That’s right – your own Nike shoes.
These are just some of the shoes we could choose from in order to customize our own. Most people went for the funky styles but I had to stick with my favorite – Nike Frees. Once you select a shoe and a size, you are able to pick out colors, and then coordinate the design online.
This process is available to anyone online, but only in the store do you get to talk with representatives, try on different sizes, and actually see the color swatches before selecting online. The last part is extremely helpful because some of the colors appear very differently online than they do in person.
It was a way to “wine and dine” the client (aka agency) and establish good relations with one another before we started working down the line. I knew that being invited to an outing like this was somewhat of a reward for working hard or really just an incentive to work that much harder in the months, and years, to come.